Welcome to our Frequently Asked Questions (FAQs) page. Here you will find:
If you have a question that isn't answered here, please Contact Us.
ScooTalks is a platform for parents, students and teachers where they can interact with each other. It is a platform which takes communication between parents and teachers to the next level. After registration on ScooTalks, parents can get all the information about their kids and ongoing activities happening in the school sent by teachers or school.
ScooTalks App is a Safe, Easy and Next-gen communication tool for Teachers and Parents ensuring better learning and education for students. Communication is easy and smooth to improve results and parental involvement.
Download the app from Google play/App store, signup/sign in with your details, and then you may start using the ScooTalks app. Please click http://onelink.to/h2yg9f to download the App.
Yes, you can access ScooTalks by visiting our website www.scootalks.com from your computer or laptop if you don't have a smartphone or a smart device.
We don't save your information. Once, you change your password, nobody else would be able to login to ScooTalks with your login credentials.
You can access ScooTalks from smartphones (Android and iPhone) as well as iPads, Android tablets, PCs and laptops.
Whenever any activity is posted on ScooTalks you will get the notification of it instantly via the App. This is similar to an SMS notification, however, it is sent to you via the App.
If you have forgotten your password, please click on 'forgot password' link below the login page. Please follow the steps on the website or App to reset your password.
To change your login password, please login to ScooTalks.com and go to 'edit profile'. You need to go to 'change password' tab to change your password.
Download the app from google play store/App store, signup/sign in with your details, and then you may start using the ScooTalks app. Please click http://onelink.to/h2yg9f to download the App.
ScooTalks application is best used on smartphones. Currently, it is available only for Android phones and iPhone users, however you can access ScooTalks by visiting our website www.scootalks.com from your computer or laptop.
We never save your information such as your passwords. Once, you change your password, nobody else would be able to login to ScooTalks with your login credentials.
You can contact us via email at firstname.lastname@example.org or our toll free number 1800 3000 2425 if you are facing any issues.
Important notices, circulars and daily updates of school activities of your child are shared by school as text, photo, video. Teachers also share your child performance, class activities, homework and assignments with students and parents that are delivered to you as push notifications and can be immediately seen in ScooTalks App.
You can change the notification settings by clicking on the ‘settings’ tab.
You need to login to the ScooTalks application/website. After that, go to edit profile, click on personal information to change your contact information. You may be required to enter an OTP (One Time Password) sent to your registered/updated mobile number to complete the process.
No, that is not possible to reply directly to the School’s messages.
School updates are the upcoming activities/programs like dance, speech, stage performance, debate, quiz etc. shared in the form of a text, photo, video, audio on ScooTalks.
Post means socially posted on the timeline of ScooTalks that is visible to the parents or students or teachers of the school or class selected by you. And messages are for the particular teacher/student/parents.
You cannot update the class, school or section of your child once the profile is submitted. You will need to submit a School Change request which will be verified and processed based on successful verification.
ScooTalks App is a Safe, Easy and Next-gen communication tool for Teachers and Parents ensuring better education and learning for students. Communication is easy and smooth to improve results.
ScooTalks.com agrees to keep all the data provided by the preferred School confidential at all times unless required to do so by the law.
There is no signup method for direct registration for Teachers. The school provides information and registers the teachers for ScooTalks App access. In case you are not registered, please contact us at email@example.com and we will validate your details with the school and ensure registration after successful verification from school.
Kindly check your details with the school administration and attempt to login using the mobile number/email you have registered in the school’s records. In case you still face issues, please contact ScooTalks support at firstname.lastname@example.org or call us on our Toll Free number 1800 3000 2425.
Yes, you can send personal messages to parents either for sharing confidential information about their child’s performance or about any other thing.
Child profile related updates will be done by either their parents or the school. You may also report such incidents at email@example.com.
Login to ScooTalks Account>>Dashboard>>Teaching>>Add class
We are constantly upgrading our App so you will see the feature in a new version of the App.
Two way messaging only works if the teacher has authorized a parent to respond to their messages.
When you compose a message, options to attach files, images or videos is provided.
No, as a rule, they cannot reply back to you as this is a one-way communication for sending classroom updates to parents and students. However, we do give teachers the options to enable response from parents if required.
Personal Information like mobile number is secured and hidden in your profile information so the parents cannot see your mobile number.
Personal Information like email is secured and hidden in your profile information so the parents cannot see your email address.
For now, there is an option of sending a message to all students at once or a particular section of Class.
No, they cannot check notifications without having a ScooTalks account as a parent of particular student of a School.
You may change Contact information by getting into Dashboard>>edit profile>>Change Contact Info.
All parents’ and teachers’ information as provided by school are signed up on ScooTalks and would appear automatically according to the students and classes.
Yes, you can add all teachers on ScooTalks teaching the same class.
ScooTalks.com agrees to keep all the data provided by the preferred School confidential at all times unless required to do so by law.
You can add multiple classes with sections according to your school requirements.
The School will import the teachers’ and students’ data into ScooTalks using a secure URL and based on these inputs we shall create and communicate user details of Teachers, Parents and Students.
No, there is no limit on the numbers of students in a class.
Parents would need to be registered on ScooTalks first in order to get all the notifications from the school.
No, there is no limit on the number of notifications being sent out.
You need to login with your ScooTalks account and after that go to 'Teachers' under your school name and subjects to add or remove classes or group.
You have the option 'Manage Teachers' in the school admin panel. You can deactivate any teacher by clicking on 'Left From School'.
For online help, please check out our FAQ first. If you still have questions we are here to help you. Please fil out the form below and we will get back to you within 16 working hours.